General job satisfaction and perceptions of working conditions among workers of family health centres: A cross-sectional descriptive study, Sivas, Turkey

Abstract

Aim: To assess general job satisfaction and perceptions of working conditions among workers of family health centres in Sivas, Turkey. Study design: Crosssectional descriptive study Methods: All family health care centres were comprised in this study. The facilities were visited on weekdays between 10:00 and 16:00 from June 2013 to November 2013. A selfadministered structured questionnaire was used for collecting information from 142 health workers. Results: Fiftyseven (59.9%) of them experienced unsatisfied with their current jobs mainly due to working conditions. The relationships between general job satisfaction and presence of conflict at work (p=0.011), freedom of expression (p=0.014), managerial support for staff welfare (p=0.034) and progress towards personal professional goals (p=0.031) were statistically significant. Conclusion: The general job satisfaction was low. Though salaries were important, nonmonetary factors such as presence of conflict at work, freedom of expression, managerial support for staff welfare, managerial support for staff career development and progress towards personal professional goals appear to play a role in job satisfaction among workers of family health centres.